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HEAT software to Kustomer
migration service

Smooth , no special expertise or programming required. A complete HEAT software to Kustomer data migration tool.

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Your best tool for HEAT software to Kustomer data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick the records you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and see the magic happening.
Record completion
Migrate your help desk info in full to ensure that no ticket is missing vital customer service details.
Automated migration

Worried that you’ll have to use special skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Link the platforms, choose records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we developed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Simple & effective

In only a couple of clicks you will be able to choose what goes where, when it goes, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from HEAT software to Kustomer

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Kustomer.

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Maintained connection between object and people

When migrating your data from HEAT software to Kustomer we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HEAT software to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HEAT software to Kustomer work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HEAT software to Kustomer.

  • Connect HEAT software

    Fill out the form with requested credentials to allow our data migration tool to access records from your current help desk.

  • Connect Kustomer

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Kustomer everything

    Once everything's tested, find a quiet time with the least load on the support department and begin migrating from HEAT software to Kustomer.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kustomer import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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