HEAT software to Hiver
migration service
Extremely easy , no special knowledge or coding required. A complete HEAT software to Hiver data migration tool.
HEAT software to Hiver
The best HEAT software to Hiver tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the miracle happening.Data completion
Migrate your help desk data in full to ensure that no ticket has lost essential customer support details.Easy process
No need to worry about scripting or constantly watch each record moved.
Just attach your source and target, choose what you want to migrate and allow the Migration Wizard do the rest for you.
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members can see your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to offer the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from HEAT software to Hiver
Strong security of your data
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Hiver.Next
Maintained link between object and people
When migrating your records from HEAT software to Hiver we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HEAT software to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HEAT software to Hiver work
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Get ready
Sign up and go to our migration tool.
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Connect HEAT software
Pick and link your HEAT software support desk with HDM.
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Connect Hiver
Give the right to access your Hiver account.
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Describe your requirements
Let us understand precisely what aspects of your migration you need to adjust
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Get your needs estimated
We'll analyze your case and send you with a total price and a scope of tasks.
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Migrate from HEAT software to Hiver all data
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Hiver import
Our team would be more than happy to run a customized migration if you have specific requirements.
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