HEAT software to HelpShift
migration service
Trouble-free , no special knowledge or programming required. A complete HEAT software to HelpShift data migration instrument.
HEAT software to HelpShift
Secure and Reputable
Your passwords along with records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.Full & Precise
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of dataWhy you should use Help Desk Migration to switch from HEAT software to HelpShift
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in HelpShift.Next
Maintained association between object and people
When migrating your records from HEAT software to HelpShift we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from HEAT software to HelpShift work
Get ready
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from HEAT software to HelpShift.
Link HEAT software
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.
Connect HelpShift
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to HelpShift all data
Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from HEAT software to HelpShift.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your HelpShift import
Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation