HEAT software to Help Scout
migration service
Smooth , no special expertise or programming required. A complete HEAT software to Help Scout data migration tool.
HEAT software to Help Scout
Your best tool for HEAT software to Help Scout data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and enjoy the magic happening.Record completion
Move your help desk data in full to make sure that no ticket has lost essential customer service details.Effortless process
No need to worry about coding or continuously control each record transferred.
Just link your source and target, choose what you want to take to a new database and allow the system do the remainder.
Data dependency
Your customer info migrates unite and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members have see your credentials or other information.
You can be certain with HDM no data breaches are possible.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we aim to offer the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from HEAT software to Help Scout
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Help Scout.Next
Retained connection between object and people
When migrating your data from HEAT software to Help Scout we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HEAT software to Help Scout work
-
Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HEAT software to Help Scout.
-
Connect HEAT software
Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
-
Connect Help Scout
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
-
Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
-
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to Help Scout everything
When everything's tested out, determine a quiet time with the least load on the support department and start migrating from HEAT software to Help Scout.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Help Scout import
Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…