HEAT software to Help Scout
migration service
Smooth , no special expertise or programming required. A complete HEAT software to Help Scout data migration tool.
HEAT software to Help Scout
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.Optimal & Precise
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of informationReasons to use Help Desk Migration to switch from HEAT software to Help Scout
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Help Scout.Next
Retained connection between object and people
When migrating your data from HEAT software to Help Scout we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from HEAT software to Help Scout work
Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HEAT software to Help Scout.
Connect HEAT software
Fill out the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
Connect Help Scout
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout everything
When everything's tested out, determine a quiet time with the least load on the support department and start migrating from HEAT software to Help Scout.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Help Scout import
Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation