HEAT software to Help Sumo
migration service
Trouble-free , no special know how or programming required. A complete HEAT software to Help Sumo data migration instrument.
HEAT software to Help Sumo
The best HEAT software to Help Sumo tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Simply pick customer info you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise required. Just pick what data will go to the target solution and observe the miracle happening.Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer service information.Automated tool
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool simple to use as possible.
Link the platforms, pick records, click ok, and the migration is ready!
Data maintenance
Your customer data migrates unite and we mean it.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or records.
You may be certain with HDM no data breaches are possible.
Data mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we work to offer the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from HEAT software to Help Sumo
Strong security of your records
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Help Sumo.Next
Maintained relation between object and people
When migrating your records from HEAT software to Help Sumo we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HEAT software to Help Sumo work
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Get ready
Sign-up and go to our migration software.
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Connect HEAT software
Opt and connect your HEAT software service desk with HDM.
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Connect Help Sumo
Grant the right to access your Help Sumo account.
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Clarify your needs
Let us know exactly what elements of your migration you need to fine-tune
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Have your requirements estimated
We will research your application and send you with a price range and a scope of work.
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Migrate from HEAT software to Help Sumo everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Help Sumo import
Our team would be more than happy to perform a personalized migration if you have specific requirements.
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