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HEAT software to Faveo Helpdesk
migration service

Extremely easy , no special skill set or coding required. A complete HEAT software to Faveo Helpdesk data migration tool.

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The best HEAT software to Faveo Helpdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the new platform and observe the magic happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Link the help desks, pick data, click ok, and the migration is ready!

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we aim to deliver the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from HEAT software to Faveo Helpdesk

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Faveo Helpdesk.

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Maintained connectivity between object and people

When migrating your records from HEAT software to Faveo Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HEAT software to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HEAT software to Faveo Helpdesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect HEAT software

    Select and link your HEAT software service desk with HDM.

  • Connect Faveo Helpdesk

    Give the right to access your Faveo Helpdesk account.

  • Outline your needs

    Let us know what parts of your migration you want to modify

  • Have your needs estimated

    We shall analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from HEAT software to Faveo Helpdesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Faveo Helpdesk import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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