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HEAT software to Dezide
migration service

Effortless , no special knowledge or programming required. A complete HEAT software to Dezide data migration software.

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Your best tool for HEAT software to Dezide data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply choose the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and see the magic happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing critical customer service information.
Effortless procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just attach your source and target, choose what you want to take to a new database and allow the tool deal with the rest for you.

Data dependency

Your customer info comes unite and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have access to your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from HEAT software to Dezide

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Dezide.

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When migrating your data from HEAT software to Dezide we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HEAT software to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HEAT software to Dezide work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and connect your HEAT software service desk with HDM.

  • Connect Dezide

    Give the right to access your Dezide account.

  • Explain your requirements

    Let us know exactly what components of your migration you want to adjust

  • Get your needs estimated

    We will research your case and send you with a cost and a scope of work.

  • Migrate from HEAT software to Dezide all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Dezide import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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