HEAT software to CSV
migration service
Smooth , no special know how or coding required. A complete HEAT software to CSV data migration instrument.
HEAT software to CSV
Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.Complete & Accurate
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of dataReasons to use Help Desk Migration to migrate data from HEAT software to CSV
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in CSV.Next
Sustained link between object and people
When migrating your data from HEAT software to CSV we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HEAT software to CSV
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from HEAT software to CSV work
Prepare
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from HEAT software to CSV.
Link HEAT software
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
Link CSV
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to CSV everything
When everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from HEAT software to CSV.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your CSV import
Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation