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HEAT software to CrazyCall
migration service

Smooth , no special know how or programming required. A complete HEAT software to CrazyCall data migration tool.

More details

Your best tool for HEAT software to CrazyCall data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose customer info you need to move and start the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new system and observe the magic happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer support details.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can see your credentials or records.

You may be sure that with HDM no data breaches are possible.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HEAT software to CrazyCall

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in CrazyCall.

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Retained connectivity between object and people

When migrating your data from HEAT software to CrazyCall we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HEAT software to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HEAT software to CrazyCall work

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and link your HEAT software support desk with HDM.

  • Connect CrazyCall

    Grant the right to access your CrazyCall account.

  • Outline your requirements

    Let us know exactly what parts of your migration you need to modify

  • Have your requirements estimated

    We'll research your case and send you with a price and a scope of tasks.

  • Migrate from HEAT software to CrazyCall all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CrazyCall import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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