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HEAT software to Conversocial
migration service

Effortless , no special expertise or programming required. A complete HEAT software to Conversocial data migration instrument.

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Your best tool for HEAT software to Conversocial data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just choose the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and see the magic happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer service details.
Effortless procedure

No need to worry about coding or continuously watch each piece of info moved.

Just link your source and target, choose what you need to take to a new database and let the system deal with the rest for you.

Data dependency

Your customer info comes complete and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or records.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from HEAT software to Conversocial

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Conversocial.

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Sustained connectivity between object and people

When migrating your data from HEAT software to Conversocial we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HEAT software to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HEAT software to Conversocial work

  • Prepare

    Sign-up and go to our migration software.

  • Select and connect your HEAT software support desk with HDM.

  • Grant access to your Conversocial account.

  • Clarify your needs

    Let us know exactly what aspects of your migration you want to tweak

  • Get your requirements estimated

    We will analyze your application and send you with a price range and a scope of tasks.

  • Migrate from HEAT software to Conversocial everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Conversocial import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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