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HEAT software to Azure SQL DWH
migration service

Effortless , no special skill set or coding required. A complete HEAT software to Azure SQL DWH data migration tool.

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Your best tool for HEAT software to Azure SQL DWH data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick customer info you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing essential customer support information.
Effortless process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link both platforms, pick what you want to take to a new database and allow the system do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.

Security is paramount

You data is key which is why we designed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You’re in charge

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from HEAT software to Azure SQL DWH

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Azure SQL DWH.

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Sustained relation between object and people

When migrating your data from HEAT software to Azure SQL DWH we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HEAT software to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HEAT software to Azure SQL DWH work

  • Prepare

    Sign-up and go to our migration tool.

  • Pick and link your HEAT software service desk with HDM.

  • Give the right to access your Azure SQL DWH account.

  • Describe your requirements

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Get your needs estimated

    We will research your application and get back to you with a cost and a scope of work.

  • Migrate from HEAT software to Azure SQL DWH everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Azure SQL DWH import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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