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HEAT software to Amazon Redshift
migration service

Effortless , no special knowledge or programming required. A complete HEAT software to Amazon Redshift data migration software.

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Your best tool for HEAT software to Amazon Redshift data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on the records you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and see the wonders happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing vital customer support information.
Effortless procedure

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just attach both platforms, tick what you need to take to a new database and let the system deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and in what order.

Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of producing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from HEAT software to Amazon Redshift

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Amazon Redshift.

Next

When migrating your data from HEAT software to Amazon Redshift we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HEAT software to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HEAT software to Amazon Redshift work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and link your HEAT software service desk with HDM.

  • Grant access to your Amazon Redshift account.

  • Describe your requirements

    Let us know what components of your migration you would like to adjust

  • Get your preferences estimated

    We shall analyze your case and get back to you with a cost and a scope of work.

  • Migrate from HEAT software to Amazon Redshift all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Amazon Redshift import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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