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HEAT software to Alloy Navigator
migration service

Extremely easy , no special skill set or programming required. A complete HEAT software to Alloy Navigator data migration tool.

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The best HEAT software to Alloy Navigator tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new platform and see the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer support details.
Automated tool

Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool user friendly as possible.

Attach the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from HEAT software to Alloy Navigator

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Alloy Navigator.

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Sustained relation between object and people

When migrating your records from HEAT software to Alloy Navigator we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HEAT software to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HEAT software to Alloy Navigator work

  • Get ready

    Sign up and go to our migration software.

  • Connect HEAT software

    Pick and link your HEAT software support desk with HDM.

  • Grant access to your Alloy Navigator account.

  • Clarify your business needs

    Let us know what components of your migration you need to fine-tune

  • Get your needs estimated

    We shall analyze your application and get back to you with a total price and a scope of work.

  • Migrate from HEAT software to Alloy Navigator everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Alloy Navigator import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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