HarmonyPSA import
in a few clicks

Without devs, delays and hustle. With step-by-step HarmonyPSA import setup form.

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Spotless HarmonyPSA import services just for you

Your platform migration troubles are behind you now. Total platform to platform migration with HDM swift and simple.
Less time & money spent
Affordable price, a speedy transition to the new platform, and no need to design the migration method. Get it all with HDM service.
Transparent migration course
Just get the customer info ready for transition ahead of time and begin moving your data. No need to deal with everything alone.
Key data right beside you
Regardless of your reasons, move your historical data to the new tool to keep up with customer data easier.
Automatic import services

Why spend time transferring things by yourself when a machine can do it?

Our migration system will take care of every record so you don’t need to.

Preserved data structure

Using HDM, you don’t have to be concerned that all of your moved ticket data will end up somehow scattered.

Whether it is sender info or customer details, all of this is accounted for.

Your info is protected

When you provide your access credentials to our system, you can trust us.

Only the employees that directly work with your import will be able to access to your accounts and customer info.

All the records is guarded by the data encryption systems from any electronic attacks.

Mapping records

Pick what data will migrate to your new solution yourself.

Throughout the data migration, you can choose what records will cut and what will move.

Simplicity

The whole process was solely created to allow users to go through the migration themselves.

It’s not necessary to have advanced skills or proprietary knowledge, just follow the on-screen hints.

Our customers are priority

One of the main principles of our company is to make a service that we would like to receive ourselves. Even though G2 recognized our customer service, we won’t stop there.


What are the key reasons to import data to HarmonyPSA using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration allows you to automatically move custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to HarmonyPSA with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to HarmonyPSA in six simple steps

  • Get ready

    Register and go to our migration wizard.

  • Connect source Help Desk

    Opt and connect your source support desk with HDM.

  • Connect HarmonyPSA

    Grant the right to access your HarmonyPSA account.

  • Outline your business needs

    Let us know exactly what elements of your migration you would like to modify

  • Get your requirements estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of work.

  • Import to HarmonyPSA all data

    Move all your customer service records in a single push.

We always keep all data secure

We consider safety very seriously and have built a complete set of practices, technologies, and policies to help ensure your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

HarmonyPSA import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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