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HarmonyPSA to WalkMe
migration service

Extremely easy , no special expertise or coding required. A complete HarmonyPSA to WalkMe data migration tool.

More details

The best HarmonyPSA to WalkMe tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and observe the miracle happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing vital customer support details.
Simple and easy process

No need to worry about coding or continuously control each record moved.

Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard do the remainder.

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our team members can see your credentials or other information.

You can be sure that with HDM no data breaches are possible.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Simple & effective

In just a couple of clicks you will be able to pick what goes where, when it starts, and in what order.

Our developers took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HarmonyPSA to WalkMe

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in WalkMe.

Next

When migrating your records from HarmonyPSA to WalkMe we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to WalkMe work

  • Get ready

    Sign up and go to our migration service.

  • Select and link your HarmonyPSA support desk with HDM.

  • Connect WalkMe

    Give access to your WalkMe account.

  • Express your requirements

    Let us know what components of your migration you want to adjust

  • Get your requirements estimated

    We shall investigate your application and get back to you with a price and a scope of tasks.

  • Migrate from HarmonyPSA to WalkMe all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your WalkMe import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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