HarmonyPSA to VIZOR ServiceDesk
migration service

Smooth , no special skill set or coding required. A complete HarmonyPSA to VIZOR ServiceDesk data migration instrument.

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Your best tool for HarmonyPSA to VIZOR ServiceDesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick what data you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and enjoy the miracle happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer service details.
Easy procedure

No need to worry about scripting or continuously watch each record moved.

Just attach both platforms, choose what you want to take to a new database and let the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we developed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to VIZOR ServiceDesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in VIZOR ServiceDesk.

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Retained connectivity between object and people

When migrating your data from HarmonyPSA to VIZOR ServiceDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to VIZOR ServiceDesk work

  • Prepare

    Register and go to our migration service.

  • Choose and connect your HarmonyPSA support desk with HDM.

  • Connect VIZOR ServiceDesk

    Grant access to your VIZOR ServiceDesk account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you need to modify

  • Get your requirements estimated

    We shall analyze your application and send you with a price and a scope of tasks.

  • Migrate from HarmonyPSA to VIZOR ServiceDesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your VIZOR ServiceDesk import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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