HarmonyPSA to Vivocha
migration service

Smooth , no special skill set or programming required. A complete HarmonyPSA to Vivocha data migration instrument.

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Your best tool for HarmonyPSA to Vivocha data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose customer info you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer support information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just attach both platforms, tick what you want to take to a new database and allow the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

Information is everything which is why we designed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in charge

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to Vivocha

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Vivocha.

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Maintained connection between object and people

When migrating your data from HarmonyPSA to Vivocha we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Vivocha work

  • Prepare

    Register and go to our migration software.

  • Select and link your HarmonyPSA service desk with HDM.

  • Grant the right to access your Vivocha account.

  • Outline your needs

    Let us understand precisely what elements of your migration you would like to tweak

  • Have your needs estimated

    We'll analyze your application and send you with a price range and a scope of tasks.

  • Migrate from HarmonyPSA to Vivocha all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Vivocha import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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