96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HarmonyPSA to VI Service Desk
migration service

Effortless , no special knowledge or coding required. A complete HarmonyPSA to VI Service Desk data migration instrument.

More details
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from HarmonyPSA to VI Service Desk

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in VI Service Desk.

Next

When migrating your data from HarmonyPSA to VI Service Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from HarmonyPSA to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from HarmonyPSA to VI Service Desk work

  • Prepare

    Sign up and go to our migration service.

  • Connect HarmonyPSA

    Pick and link your HarmonyPSA support desk with HDM.

  • Give the right to access your VI Service Desk account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you want to tweak

  • Have your needs estimated

    We'll research your case and send you with a price and a scope of tasks.

  • Migrate from HarmonyPSA to VI Service Desk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Continue
Option #1: fully automated process
Automated data migration
Contact us
According to the platforms you've selected, you can migrate:
Continue
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Start new estimation
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your VI Service Desk import

Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay