HarmonyPSA to USU Valuemation (ITSDM)
migration service

Smooth , no special know how or programming required. A complete HarmonyPSA to USU Valuemation (ITSDM) data migration instrument.

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Your best tool for HarmonyPSA to USU Valuemation (ITSDM) data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose what data you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing critical customer service details.
Automated migration

Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we work to deliver the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to USU Valuemation (ITSDM)

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in USU Valuemation (ITSDM).

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Maintained connectivity between object and people

When migrating your data from HarmonyPSA to USU Valuemation (ITSDM) we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to USU Valuemation (ITSDM) work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and connect your HarmonyPSA support desk with HDM.

  • Give access to your USU Valuemation (ITSDM) account.

  • Outline your needs

    Let us know what elements of your migration you wish to fine-tune

  • Have your needs estimated

    We shall research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from HarmonyPSA to USU Valuemation (ITSDM) all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your USU Valuemation (ITSDM) import

Our staff would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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