HarmonyPSA to UseDesk
migration service

Extremely easy , no special know how or coding required. A complete HarmonyPSA to UseDesk data migration instrument.

More details

The best HarmonyPSA to UseDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just pick customer info you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and observe the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.
Automated tool

Afraid that you’ll need special skills to move your info? Don’t be as we ensured that our tool accessible as possible.

Link the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your information comes complete and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our team members have access to your passwords or records.

You may be certain with HDM no data breaches will take place.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to UseDesk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in UseDesk.

Next

When migrating your records from HarmonyPSA to UseDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to UseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to UseDesk work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to UseDesk.

  • Complete the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to UseDesk all data

    When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from HarmonyPSA to UseDesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your UseDesk import

Our team would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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