HarmonyPSA to ThinkOwl
migration service

Effortless , no special knowledge or programming required. A complete HarmonyPSA to ThinkOwl data migration software.

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Your best tool for HarmonyPSA to ThinkOwl data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just decide on what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and enjoy the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer service information.
Easy procedure

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just link both platforms, pick what you want to migrate and allow the Migration Wizard deal with the remainder.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you left it.

Security is paramount

You data is everything which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to ThinkOwl

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in ThinkOwl.

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Maintained connectivity between object and people

When migrating your data from HarmonyPSA to ThinkOwl we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to ThinkOwl work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and connect your HarmonyPSA service desk with HDM.

  • Grant the right to access your ThinkOwl account.

  • Express your needs

    Let us know what parts of your migration you want to modify

  • Have your requirements estimated

    We'll analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from HarmonyPSA to ThinkOwl everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ThinkOwl import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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