HarmonyPSA to Textline
migration service

Smooth , no special knowledge or programming required. A complete HarmonyPSA to Textline data migration instrument.

More details

Your best tool for HarmonyPSA to Textline data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.
Record completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer service information.
Effortless procedure

No need to worry about scripting or continuously control each record transferred.

Just link your source and target, tick what you want to migrate and let the system do the rest for you.

Data dependency

Your customer info comes unite and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members have access to your passwords or other information.

You may rest assured that with HDM no data breaches are possible.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we work to propose the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to Textline

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Textline.

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Sustained association between object and people

When migrating your data from HarmonyPSA to Textline we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Textline

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Textline work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and connect your HarmonyPSA service desk with HDM.

  • Give the right to access your Textline account.

  • Describe your requirements

    Let us understand precisely what components of your migration you want to fine-tune

  • Get your preferences estimated

    We shall analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from HarmonyPSA to Textline everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Textline import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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