HarmonyPSA to Solvemate
migration service
Extremely easy , no special expertise or programming required. A complete HarmonyPSA to Solvemate data migration software.
HarmonyPSA to Solvemate
The best HarmonyPSA to Solvemate tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just pick what data you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.Data completion
Transfer your help desk records in full to make certain that no ticket has lost essential customer service details.Easy procedure
You don’t have to bother about scripting or continuously control each record transferred.
Just link both platforms, pick what you need to migrate and allow the system do the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we designed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Record mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a few clicks you will be able to select what goes where, when it starts, and in what order.
Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always strive to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from HarmonyPSA to Solvemate
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Solvemate.Next
Sustained connection between object and people
When migrating your records from HarmonyPSA to Solvemate we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HarmonyPSA to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HarmonyPSA to Solvemate work
-
Get ready
Register and go to our migration wizard.
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Connect HarmonyPSA
Pick and connect your HarmonyPSA support desk with HDM.
-
Connect Solvemate
Give access to your Solvemate account.
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Outline your requirements
Let us understand precisely what parts of your migration you wish to tweak
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Get your needs estimated
We will research your application and get back to you with a total price and a scope of work.
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Migrate from HarmonyPSA to Solvemate everything
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Solvemate import
Our team would be more than happy to run a personalized migration if you have specific requirements.
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