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HarmonyPSA to Solvemate
migration service

Extremely easy , no special expertise or programming required. A complete HarmonyPSA to Solvemate data migration software.

More details

The best HarmonyPSA to Solvemate tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.
Data completion
Transfer your help desk records in full to make certain that no ticket has lost essential customer service details.
Easy procedure

You don’t have to bother about scripting or continuously control each record transferred.

Just link both platforms, pick what you need to migrate and allow the system do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we designed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a few clicks you will be able to select what goes where, when it starts, and in what order.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from HarmonyPSA to Solvemate

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Solvemate.

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Sustained connection between object and people

When migrating your records from HarmonyPSA to Solvemate we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Solvemate work

  • Get ready

    Register and go to our migration wizard.

  • Connect HarmonyPSA

    Pick and connect your HarmonyPSA support desk with HDM.

  • Connect Solvemate

    Give access to your Solvemate account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you wish to tweak

  • Get your needs estimated

    We will research your application and get back to you with a total price and a scope of work.

  • Migrate from HarmonyPSA to Solvemate everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Solvemate import

Our team would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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