HarmonyPSA to SmarterTrack
Extremely easy , no special expertise or programming required. A complete HarmonyPSA to SmarterTrack data migration instrument.
Risk-free and SafeYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & PreciseWe've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information
Why you should use Help Desk Migration to switch from HarmonyPSA to SmarterTrack
Strong privacy of your dataThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in SmarterTrack.
Retained connection between object and peopleWhen migrating your records from HarmonyPSA to SmarterTrack we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HarmonyPSA to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from HarmonyPSA to SmarterTrack.
Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SmarterTrack everything
Once everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from HarmonyPSA to SmarterTrack.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT