HarmonyPSA to Simple IT Helpdesk
migration service

Extremely easy , no special skill set or programming required. A complete HarmonyPSA to Simple IT Helpdesk data migration software.

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The best HarmonyPSA to Simple IT Helpdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick customer info you need to move and start the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the new solution and observe the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer service details.
Effortless procedure

You don’t have to bother about scripting or constantly control each record moved.

Just attach both platforms, choose what you want to take to a new database and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we developed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to Simple IT Helpdesk

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in Simple IT Helpdesk.

Next

When migrating your records from HarmonyPSA to Simple IT Helpdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Simple IT Helpdesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect HarmonyPSA

    Pick and connect your HarmonyPSA support desk with HDM.

  • Connect Simple IT Helpdesk

    Grant access to your Simple IT Helpdesk account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you want to tweak

  • Get your requirements estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from HarmonyPSA to Simple IT Helpdesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Simple IT Helpdesk import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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