HarmonyPSA to SherpaDesk
migration service

Trouble-free , no special skill set or coding required. A complete HarmonyPSA to SherpaDesk data migration software.

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The best HarmonyPSA to SherpaDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose what data you need to move and set off with the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer service information.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface is as easy to use as possible.

Attach the help desks, pick data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we developed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to select the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Good service first

Apart from providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to SherpaDesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in SherpaDesk.

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Sustained connection between object and people

When migrating your records from HarmonyPSA to SherpaDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to SherpaDesk work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from HarmonyPSA to SherpaDesk.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SherpaDesk everything

    Once everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from HarmonyPSA to SherpaDesk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your SherpaDesk import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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