HarmonyPSA to ServiceTonic
migration service

Trouble-free , no special skill set or programming required. A complete HarmonyPSA to ServiceTonic data migration tool.

More details

The best HarmonyPSA to ServiceTonic tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new system and observe the miracle happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing vital customer service information.
Easy procedure

You don’t have to bother about coding or continuously watch each record moved.

Just link both platforms, pick what you need to take to a new database and let the Migration Wizard deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we created a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to ServiceTonic

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in ServiceTonic.

Next

Retained relation between object and people

When migrating your records from HarmonyPSA to ServiceTonic we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from HarmonyPSA to ServiceTonic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to ServiceTonic work

  • Get ready

    Sign up and go to our migration software.

  • Pick and connect your HarmonyPSA service desk with HDM.

  • Give access to your ServiceTonic account.

  • Clarify your requirements

    Let us know what aspects of your migration you want to modify

  • Have your preferences estimated

    We will research your application and send you with a total price and a scope of tasks.

  • Migrate from HarmonyPSA to ServiceTonic everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServiceTonic import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

Book a Call
cancel
%s
— %s