HarmonyPSA to ServiceNow
migration service
Smooth , no special knowledge or coding required. A complete HarmonyPSA to ServiceNow data migration software.
HarmonyPSA to ServiceNow
Your best tool for HarmonyPSA to ServiceNow data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and observe the miracle happening.Record completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer support information.Effortless process
No need to worry about coding or constantly watch each record moved.
Just link both platforms, choose what you want to migrate and let the system do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
You data is key which is why we developed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from HarmonyPSA to ServiceNow
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in ServiceNow.Next
Maintained relation between object and people
When migrating your data from HarmonyPSA to ServiceNow we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HarmonyPSA to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HarmonyPSA to ServiceNow work
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Prepare
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from HarmonyPSA to ServiceNow.
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Link HarmonyPSA
Fill in the form with requested credentials to allow our data migration tool to access records from your current help desk.
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Connect ServiceNow
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to ServiceNow everything
When everything's validated, determine a quiet time with the least load on the support team and begin migrating from HarmonyPSA to ServiceNow.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ServiceNow import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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