HarmonyPSA to ServiceDesk Plus
migration service
Trouble-free , no special know how or coding required. A complete HarmonyPSA to ServiceDesk Plus data migration tool.
HarmonyPSA to ServiceDesk Plus
Secure and Reputable
Your passwords along with data are safe with us and will be used for import only.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.Full & Accurate
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of informationWhy you should use Help Desk Migration to migrate data from HarmonyPSA to ServiceDesk Plus
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in ServiceDesk Plus.Next
Maintained connection between object and people
When migrating your records from HarmonyPSA to ServiceDesk Plus we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HarmonyPSA to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from HarmonyPSA to ServiceDesk Plus work
Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from HarmonyPSA to ServiceDesk Plus.
Connect HarmonyPSA
Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
Connect ServiceDesk Plus
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to ServiceDesk Plus everything
Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from HarmonyPSA to ServiceDesk Plus.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your ServiceDesk Plus import
Our team would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation