HarmonyPSA to ServiceDesk Plus
migration service
Trouble-free , no special know how or coding required. A complete HarmonyPSA to ServiceDesk Plus data migration tool.
HarmonyPSA to ServiceDesk Plus
The best HarmonyPSA to ServiceDesk Plus tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise needed. Just select what data will go to the new system and see the miracle happening.Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer support details.Automated tool
Worried that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our employees can see your credentials or other information.
You can rest assured that with HDM no data breaches are possible.
Data mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from HarmonyPSA to ServiceDesk Plus
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in ServiceDesk Plus.Next
Maintained connection between object and people
When migrating your records from HarmonyPSA to ServiceDesk Plus we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HarmonyPSA to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HarmonyPSA to ServiceDesk Plus work
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Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from HarmonyPSA to ServiceDesk Plus.
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Connect HarmonyPSA
Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
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Connect ServiceDesk Plus
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ServiceDesk Plus everything
Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from HarmonyPSA to ServiceDesk Plus.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceDesk Plus import
Our team would be more than happy to perform a personalized migration in case you have special needs.
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