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HarmonyPSA to SolarWinds Service Desk (Samanage)
migration service

Effortless , no special knowledge or coding required. A complete HarmonyPSA to SolarWinds Service Desk (Samanage) data migration software.

More details

Your best tool for HarmonyPSA to SolarWinds Service Desk (Samanage) data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and enjoy the miracle happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer service details.
Automated migration

Worried that you’ll need special skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Link the platforms, select records, click ok, and the migration is ready!

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees have see your passwords or other information.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to select the data arrangement, when it starts, and in what order.

Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we strive to deliver the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to SolarWinds Service Desk (Samanage)

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in SolarWinds Service Desk (Samanage).

Next

Retained connectivity between object and people

When migrating your data from HarmonyPSA to SolarWinds Service Desk (Samanage) we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to SolarWinds Service Desk (Samanage) work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from HarmonyPSA to SolarWinds Service Desk (Samanage).

  • Connect HarmonyPSA

    Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect SolarWinds Service Desk (Samanage)

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) everything

    Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from HarmonyPSA to SolarWinds Service Desk (Samanage).

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SolarWinds Service Desk (Samanage) import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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