HarmonyPSA to Relay
migration service
Trouble-free , no special expertise or programming required. A complete HarmonyPSA to Relay data migration instrument.
HarmonyPSA to Relay
The best HarmonyPSA to Relay tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and enjoy the magic happening.Data completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer service details.Effortless process
No need to worry about coding or continuously watch each piece of info moved.
Just attach both platforms, choose what you need to take to a new database and allow the system do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you expected.
Data safety is paramount
Information is key which is why we created a tool that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In only a few clicks you will be able to select what goes where, when it goes, and in what order.
Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from HarmonyPSA to Relay
Strong safety of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Relay.Next
Sustained connection between object and people
When migrating your records from HarmonyPSA to Relay we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HarmonyPSA to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HarmonyPSA to Relay work
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Get ready
Sign-up and go to our migration software.
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Connect HarmonyPSA
Select and connect your HarmonyPSA support desk with HDM.
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Connect Relay
Grant access to your Relay account.
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Detail your needs
Let us know what elements of your migration you wish to tweak
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Get your preferences estimated
We shall analyze your application and send you with a the overall cost and a scope of tasks.
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Migrate from HarmonyPSA to Relay all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Relay import
Our team would be more than happy to run a personalized migration if you have specific requirements.
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