HarmonyPSA to ProProfs Help Desk
migration service

Effortless , no special skill set or programming required. A complete HarmonyPSA to ProProfs Help Desk data migration software.

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Your best tool for HarmonyPSA to ProProfs Help Desk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and see the miracle happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service details.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach your source and target, pick what you need to migrate and let the system deal with the rest for you.

Data maintenance

Your customer info migrates unite and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your credentials or other information.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to choose what goes where, when it starts, and how.

Our developers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to ProProfs Help Desk

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in ProProfs Help Desk.

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Retained relation between object and people

When migrating your data from HarmonyPSA to ProProfs Help Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to ProProfs Help Desk work

  • Prepare

    Sign up and go to our migration software.

  • Connect HarmonyPSA

    Opt and connect your HarmonyPSA support desk with HDM.

  • Connect ProProfs Help Desk

    Give the right to access your ProProfs Help Desk account.

  • Express your business needs

    Let us know exactly what parts of your migration you need to fine-tune

  • Have your requirements estimated

    We'll investigate your application and send you with a total price and a scope of work.

  • Migrate from HarmonyPSA to ProProfs Help Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ProProfs Help Desk import

Our staff would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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