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HarmonyPSA to Paldesk
migration service

Extremely easy , no special knowledge or coding required. A complete HarmonyPSA to Paldesk data migration instrument.

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The best HarmonyPSA to Paldesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on what data you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Data completion
Transfer your help desk records in full to make certain that no ticket is missing vital customer support details.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our team members can see your credentials or records.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to propose the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HarmonyPSA to Paldesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in Paldesk.

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Sustained relation between object and people

When migrating your records from HarmonyPSA to Paldesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Paldesk work

  • Get ready

    Register and go to our migration service.

  • Opt and link your HarmonyPSA support desk with HDM.

  • Connect Paldesk

    Grant access to your Paldesk account.

  • Describe your requirements

    Let us know exactly what components of your migration you would like to fine-tune

  • Get your needs estimated

    We'll investigate your case and send you with a cost and a scope of tasks.

  • Migrate from HarmonyPSA to Paldesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Paldesk import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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