HarmonyPSA to osTicket
migration service
Extremely easy , no special knowledge or coding required. A complete HarmonyPSA to osTicket data migration instrument.
HarmonyPSA to osTicket
The best HarmonyPSA to osTicket tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just pick what data you need to migrate and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface accessible as it can possibly be.
Link the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you left it.
Security is paramount
Information is everything which is why we designed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
You control the process
Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a few clicks you will be able to select what goes where, when it starts, and how.
Our tech engineers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.
Great service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from HarmonyPSA to osTicket
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in osTicket.Next
Retained connection between object and people
When migrating your records from HarmonyPSA to osTicket we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HarmonyPSA to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HarmonyPSA to osTicket work
-
Get ready
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to osTicket.
-
Connect HarmonyPSA
Fill in the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
-
Link osTicket
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
-
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to osTicket all data
Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from HarmonyPSA to osTicket.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your osTicket import
Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Post Migration Checklist – Here’s What You Should Do
So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…
Data Migration 101
Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?
If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…