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HarmonyPSA to osTicket
migration service

Extremely easy , no special knowledge or coding required. A complete HarmonyPSA to osTicket data migration instrument.

More details

The best HarmonyPSA to osTicket tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick what data you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer support details.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface accessible as it can possibly be.

Link the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is everything which is why we designed a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few clicks you will be able to select what goes where, when it starts, and how.

Our tech engineers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Except providing great customer service, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from HarmonyPSA to osTicket

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in osTicket.

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Retained connection between object and people

When migrating your records from HarmonyPSA to osTicket we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to osTicket work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to osTicket.

  • Connect HarmonyPSA

    Fill in the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to osTicket all data

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from HarmonyPSA to osTicket.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your osTicket import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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