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HarmonyPSA to ngDesk
migration service

Extremely easy , no special knowledge or coding required. A complete HarmonyPSA to ngDesk data migration instrument.

More details

The best HarmonyPSA to ngDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and enjoy the wonders happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Attach the platforms, choose records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

Information is everything which is why we created a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Simple & effective

In just a few clicks you will be able to select the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from HarmonyPSA to ngDesk

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in ngDesk.

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Maintained relation between object and people

When migrating your records from HarmonyPSA to ngDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to ngDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect HarmonyPSA

    Pick and link your HarmonyPSA support desk with HDM.

  • Give access to your ngDesk account.

  • Clarify your business needs

    Let us know exactly what parts of your migration you would like to adjust

  • Have your preferences estimated

    We'll analyze your case and get back to you with a total price and a scope of work.

  • Migrate from HarmonyPSA to ngDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ngDesk import

Our team would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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