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HarmonyPSA to NABD
migration service

Effortless , no special expertise or programming required. A complete HarmonyPSA to NABD data migration tool.

More details

Your best tool for HarmonyPSA to NABD data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and enjoy the miracle happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as possible.

Attach the platforms, select data, click ok, and you’re done!

Data dependency

Your customer info migrates unite and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we aim to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to NABD

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in NABD.

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Sustained relation between object and people

When migrating your data from HarmonyPSA to NABD we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to NABD

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to NABD work

  • Prepare

    Sign up and go to our migration software.

  • Connect HarmonyPSA

    Choose and connect your HarmonyPSA support desk with HDM.

  • Connect NABD

    Give access to your NABD account.

  • Express your business needs

    Let us know exactly what elements of your migration you wish to tweak

  • Get your requirements estimated

    We will investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from HarmonyPSA to NABD everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your NABD import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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