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HarmonyPSA to Manage Engine
migration service

Smooth , no special skill set or coding required. A complete HarmonyPSA to Manage Engine data migration instrument.

More details

Your best tool for HarmonyPSA to Manage Engine data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer support information.
Automated migration

Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Link the platforms, select data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select what goes where, when it starts, and how.

Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to Manage Engine

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Manage Engine.

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Retained relation between object and people

When migrating your data from HarmonyPSA to Manage Engine we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Manage Engine work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HarmonyPSA to Manage Engine.

  • Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect Manage Engine

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Manage Engine everything

    When everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from HarmonyPSA to Manage Engine.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Manage Engine import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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