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HarmonyPSA to Magento Mirasvit HelpDesk MX
migration service

Effortless , no special know how or coding required. A complete HarmonyPSA to Magento Mirasvit HelpDesk MX data migration tool.

More details

Your best tool for HarmonyPSA to Magento Mirasvit HelpDesk MX data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the target system and observe the wonders happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing essential customer support details.
Simple and easy process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just attach your source and target, pick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can see your passwords or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and in what order.

Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we aim to offer the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to Magento Mirasvit HelpDesk MX

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Magento Mirasvit HelpDesk MX.

Next

When migrating your data from HarmonyPSA to Magento Mirasvit HelpDesk MX we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HarmonyPSA to Magento Mirasvit HelpDesk MX.

  • Connect HarmonyPSA

    Complete the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    When everything's validated, choose a quiet time with the least load on the support team and start migrating from HarmonyPSA to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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