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HarmonyPSA to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Smooth , no special knowledge or coding required. A complete HarmonyPSA to LiveAgent data migration software.

More details

Your best tool for HarmonyPSA to LiveAgent data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and enjoy the miracle happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost essential customer support information.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.

Link the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we strive to offer the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to LiveAgent

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in LiveAgent.

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When migrating your data from HarmonyPSA to LiveAgent we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to LiveAgent work

  • Prepare

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from HarmonyPSA to LiveAgent.

  • Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveAgent everything

    When everything's tested out, choose a quiet time with the least load on the support department and start migrating from HarmonyPSA to LiveAgent.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your LiveAgent import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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