HarmonyPSA to Kustomer
migration service

Effortless , no special skill set or coding required. A complete HarmonyPSA to Kustomer data migration instrument.

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Your best tool for HarmonyPSA to Kustomer data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and see the magic happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing essential customer service details.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and let the system deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is key which is why we designed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to Kustomer

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Kustomer.

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Retained connection between object and people

When migrating your data from HarmonyPSA to Kustomer we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Kustomer work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HarmonyPSA to Kustomer.

  • Connect HarmonyPSA

    Fill out the form with requested credentials to permit our data migration tool to access records from your current help desk.

  • Connect Kustomer

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Kustomer all data

    When everything's validated, find a quiet time with the minimal load on the support team and start migrating from HarmonyPSA to Kustomer.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kustomer import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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