HarmonyPSA to Kommunicate
migration service

Trouble-free , no special know how or programming required. A complete HarmonyPSA to Kommunicate data migration instrument.

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The best HarmonyPSA to Kommunicate tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and see the magic happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing vital customer service details.
Easy process

No need to worry about scripting or constantly watch each piece of info transferred.

Just attach both platforms, choose what you want to migrate and allow the system do the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

You data is key which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to Kommunicate

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Kommunicate.

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Sustained association between object and people

When migrating your records from HarmonyPSA to Kommunicate we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Kommunicate work

  • Get ready

    Register and go to our migration wizard.

  • Choose and connect your HarmonyPSA support desk with HDM.

  • Grant access to your Kommunicate account.

  • Outline your requirements

    Let us know what parts of your migration you need to fine-tune

  • Get your preferences estimated

    We'll investigate your case and send you with a total price and a scope of work.

  • Migrate from HarmonyPSA to Kommunicate all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Kommunicate import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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