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HarmonyPSA to Jitbit HelpDesk
migration service

Extremely easy , no special know how or coding required. A complete HarmonyPSA to Jitbit HelpDesk data migration tool.

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The best HarmonyPSA to Jitbit HelpDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer service details.
Effortless procedure

You don’t have to bother about coding or constantly watch each record moved.

Just link your source and target, tick what you want to migrate and let the system deal with the rest for you.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our employees have see your credentials or other information.

You can be certain with HDM no data breaches are possible.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to Jitbit HelpDesk

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Jitbit HelpDesk.

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Retained connectivity between object and people

When migrating your records from HarmonyPSA to Jitbit HelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Jitbit HelpDesk work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from HarmonyPSA to Jitbit HelpDesk.

  • Connect HarmonyPSA

    Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect Jitbit HelpDesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk all data

    Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from HarmonyPSA to Jitbit HelpDesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
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Let a pro perform your Jitbit HelpDesk import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
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