HarmonyPSA to Jira Ops
migration service

Smooth , no special expertise or coding required. A complete HarmonyPSA to Jira Ops data migration software.

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Your best tool for HarmonyPSA to Jira Ops data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick customer info you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.
Record completion
Migrate your help desk info in full to ensure that no ticket is missing vital customer support details.
Automated migration

Worried that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool interface accessible as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our team members can see your credentials or other information.

You may be sure that with HDM no data breaches will take place.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to Jira Ops

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Jira Ops.

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Maintained connection between object and people

When migrating your data from HarmonyPSA to Jira Ops we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Jira Ops work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and link your HarmonyPSA support desk with HDM.

  • Connect Jira Ops

    Give the right to access your Jira Ops account.

  • Express your needs

    Let us understand precisely what aspects of your migration you need to modify

  • Get your needs estimated

    We'll analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from HarmonyPSA to Jira Ops all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Jira Ops import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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