HarmonyPSA to iSupport
migration service

Smooth , no special know how or coding required. A complete HarmonyPSA to iSupport data migration instrument.

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Your best tool for HarmonyPSA to iSupport data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and observe the miracle happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Connect the platforms, pick data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is everything which is why we created a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer service, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to iSupport

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in iSupport.

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When migrating your data from HarmonyPSA to iSupport we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to iSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to iSupport work

  • Prepare

    Register and go to our migration tool.

  • Connect HarmonyPSA

    Choose and link your HarmonyPSA support desk with HDM.

  • Grant access to your iSupport account.

  • Clarify your requirements

    Let us know exactly what components of your migration you wish to adjust

  • Have your preferences estimated

    We will research your application and send you with a cost and a scope of tasks.

  • Migrate from HarmonyPSA to iSupport everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your iSupport import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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