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HarmonyPSA to Hiver
migration service

Smooth , no special expertise or coding required. A complete HarmonyPSA to Hiver data migration instrument.

More details

Your best tool for HarmonyPSA to Hiver data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer service information.
Effortless process

No need to worry about coding or constantly watch each piece of info moved.

Just link your source and target, tick what you want to take to a new database and allow the tool do the rest for you.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your passwords or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we work to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to Hiver

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Hiver.

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Maintained relation between object and people

When migrating your data from HarmonyPSA to Hiver we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Hiver work

  • Prepare

    Register and go to our migration tool.

  • Connect HarmonyPSA

    Select and connect your HarmonyPSA service desk with HDM.

  • Grant access to your Hiver account.

  • Detail your business needs

    Let us know exactly what elements of your migration you would like to tweak

  • Have your requirements estimated

    We will investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from HarmonyPSA to Hiver everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Hiver import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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