HarmonyPSA to Helpninja
migration service

Effortless , no special expertise or coding required. A complete HarmonyPSA to Helpninja data migration instrument.

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Your best tool for HarmonyPSA to Helpninja data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick customer info you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and observe the magic happening.
Record completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.
Simple and easy procedure

No need to worry about scripting or continuously watch each record transferred.

Just attach your source and target, tick what you need to take to a new database and allow the tool do the rest for you.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Simple & effective

In just a few clicks you will be able to pick what goes where, when it starts, and in what order.

Our tech engineers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to deliver the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from HarmonyPSA to Helpninja

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Helpninja.

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When migrating your data from HarmonyPSA to Helpninja we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Helpninja

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Helpninja work

  • Prepare

    Sign up and go to our migration service.

  • Connect HarmonyPSA

    Pick and connect your HarmonyPSA service desk with HDM.

  • Connect Helpninja

    Give access to your Helpninja account.

  • Clarify your requirements

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Get your preferences estimated

    We'll investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from HarmonyPSA to Helpninja all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Helpninja import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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