HarmonyPSA to Groove
migration service
Smooth , no special skill set or programming required. A complete HarmonyPSA to Groove data migration instrument.
HarmonyPSA to Groove
Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import solely.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.Optimal & Accurate
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of dataReasons to use Help Desk Migration to migrate data from HarmonyPSA to Groove
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Groove.Next
Retained link between object and people
When migrating your data from HarmonyPSA to Groove we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HarmonyPSA to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from HarmonyPSA to Groove work
Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to Groove.
Link HarmonyPSA
Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.
Connect Groove
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Groove everything
When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from HarmonyPSA to Groove.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Groove import
Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation