HarmonyPSA to Groove
migration service
Smooth , no special skill set or programming required. A complete HarmonyPSA to Groove data migration instrument.
HarmonyPSA to Groove
Your best tool for HarmonyPSA to Groove data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Just pick customer info you need to move and start the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the new solution and observe the magic happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer support information.Easy procedure
You don’t have to bother about scripting or constantly watch each record transferred.
Just link your source and target, pick what you need to take to a new database and let the system do the remainder.
Data maintenance
Your customer info comes complete , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members can access to your passwords or records.
You may be sure that with HDM no hacker attacks are possible.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks you will be able to pick the data arrangement, when it goes, and how.
Our developers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we work to propose the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from HarmonyPSA to Groove
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Groove.Next
Retained link between object and people
When migrating your data from HarmonyPSA to Groove we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HarmonyPSA to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HarmonyPSA to Groove work
-
Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to Groove.
-
Link HarmonyPSA
Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.
-
Connect Groove
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
-
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
-
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Groove everything
When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from HarmonyPSA to Groove.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Groove import
Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
