HarmonyPSA to Groove
migration serviceHelp Desk Migration partner of Groove

Smooth , no special skill set or programming required. A complete HarmonyPSA to Groove data migration instrument.

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Your best tool for HarmonyPSA to Groove data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just pick customer info you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new solution and observe the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer support information.
Easy procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just link your source and target, pick what you need to take to a new database and let the system do the remainder.

Data maintenance

Your customer info comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members can access to your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to pick the data arrangement, when it goes, and how.

Our developers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we work to propose the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to Groove

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Groove.

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When migrating your data from HarmonyPSA to Groove we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Groove

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Groove work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to Groove.

  • Fill out the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect Groove

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Groove everything

    When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from HarmonyPSA to Groove.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Groove import

Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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