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HarmonyPSA to Gorgias
migration service

Trouble-free , no special expertise or programming required. A complete HarmonyPSA to Gorgias data migration instrument.

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The best HarmonyPSA to Gorgias tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and enjoy the magic happening.
Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Attach the help desks, select data, click ok, and the migration is ready!

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your credentials or records.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we work to offer the best possible migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HarmonyPSA to Gorgias

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Gorgias.

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Sustained connection between object and people

When migrating your records from HarmonyPSA to Gorgias we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Gorgias work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to Gorgias.

  • Connect HarmonyPSA

    Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gorgias everything

    Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from HarmonyPSA to Gorgias.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Gorgias import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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