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HarmonyPSA to Freshservice
migration serviceHelp Desk Migration partner of Freshservice

Smooth , no special know how or programming required. A complete HarmonyPSA to Freshservice data migration tool.

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Your best tool for HarmonyPSA to Freshservice data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the new solution and see the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer support details.
Simple and easy process

You don’t have to bother about scripting or continuously control each piece of info moved.

Just attach your source and target, tick what you want to migrate and allow the tool deal with the rest for you.

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your passwords or records.

You may be certain with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HarmonyPSA to Freshservice

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Freshservice.

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Maintained connectivity between object and people

When migrating your data from HarmonyPSA to Freshservice we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HarmonyPSA to Freshservice work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HarmonyPSA to Freshservice.

  • Connect HarmonyPSA

    Fill in the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshservice all data

    Once everything's validated, find a quiet time with the least load on the support department and start migrating from HarmonyPSA to Freshservice.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Freshservice import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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