HarmonyPSA to Freshdesk
migration service
Trouble-free , no special know how or programming required. A complete HarmonyPSA to Freshdesk data migration instrument.
HarmonyPSA to Freshdesk
The best HarmonyPSA to Freshdesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the target platform and see the wonders happening.Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service details.Effortless process
No need to worry about scripting or continuously watch each piece of info transferred.
Just link both platforms, pick what you need to migrate and allow the Migration Wizard do the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you left it.
Security is priority
Information is key which is why we created a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to choose what goes where, when it goes, and how.
Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer service, we always aim to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from HarmonyPSA to Freshdesk
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Freshdesk.Next
Retained association between object and people
When migrating your records from HarmonyPSA to Freshdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HarmonyPSA to Freshdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HarmonyPSA to Freshdesk work
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Get ready
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HarmonyPSA to Freshdesk.
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Connect HarmonyPSA
Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
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Link Freshdesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Freshdesk everything
Once everything's validated, find a quiet time with the minimal load on the support department and start migrating from HarmonyPSA to Freshdesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Freshdesk import
Our team would be more than happy to perform a personalized migration if you have particular demands.
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