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HarmonyPSA to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Trouble-free , no special know how or programming required. A complete HarmonyPSA to Freshdesk data migration instrument.

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The best HarmonyPSA to Freshdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and see the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service details.
Effortless process

No need to worry about scripting or continuously watch each piece of info transferred.

Just link both platforms, pick what you need to migrate and allow the Migration Wizard do the rest for you.

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is key which is why we created a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to choose what goes where, when it goes, and how.

Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from HarmonyPSA to Freshdesk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Freshdesk.

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Retained association between object and people

When migrating your records from HarmonyPSA to Freshdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HarmonyPSA to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HarmonyPSA to Freshdesk work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HarmonyPSA to Freshdesk.

  • Connect HarmonyPSA

    Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk everything

    Once everything's validated, find a quiet time with the minimal load on the support department and start migrating from HarmonyPSA to Freshdesk.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

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Let an expert perform your Freshdesk import

Our team would be more than happy to perform a personalized migration if you have particular demands.
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